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Customer Service Apprentice

  • Vacancy Reference: #040371
  • Liverpool
  • £128 per week to be reviewed after the first month
  • Closing Date: 28/02/2020

Brief Employer Description

Customer Service Apprentice required for a online retailer

Main Duties & Responsibilities

Responding to customer queries via email and taking customer orders over the telephone
Pro-actively managing orders and updating customers
Ordering stock from suppliers
Lens ordering and cost-benefit assessments
Maintaining supplier relationships
Work in line with company health and safety requirements
Undertake appropriate administrative tasks relevant to role

Required Skills, Qualifications & Personal Qualifications

Required Skills

  • Good communication skills
  • Excellent attention to detail
  • Good telephone manner
  • No experience is required as full training is provided

Required Qualifications

  • None

Required Personal Qualities

  • Team player
  • Willing to learn and use initiative
  • Flexible approach
  • Professional
  • Keen to build career and stay with the company
  • Need to be punctual and reliable
  • Positive
  • Trustworthy

Further required skills

Ability to multitask
Good telephone manner
Ability to work in a team and as a individual

Further required qualifications

GCSE in English and math grade A-C would be preferable but not essential

Further personal qualities

Confident
Flexible approach

Future Prospects

The company are looking to invest in the successful candidate offering full training and a possible progression onto a higher qualification

Thank you for expressing your interest in this position. A Member of our team will be in contact with you soon.

Express interest in this vacancy

Call
01744 698800
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