Business Admin Apprentice

  • Vacancy Reference: #037442
  • Liverpool
  • £136.50 per week based on working 35 hours per week
  • Closing Date: 06/09/2019

Brief Employer Description

Business Admin Apprentice to work for a national Awarding Organisation who provide Ofqual regulated qualifications across a range of sectors.

Main Duties & Responsibilities

Deal with general enquiries related to internal and external quality assurance
Review, develop and implement quality assurance processes
Support colleagues to ensure that all quality assurance guidance for centres is up to date
Regularly check that the database and portal contain accurate information relating to quality and compliance
Generate reports from the database and extract to Excel to identify key trends and disseminate to colleagues
Organise team meetings, produce and share documentation and reports, take minutes and create action logs
Record and process invoices and support with quality assurance training and events
Maintain up to date records in the database, network drives
Support the business, quality, customer service, finance and management teams in the day to day administrative functions

Required Skills, Qualifications & Personal Qualifications

Required Skills

  • Good communication skills
  • Excellent use of spelling and grammar
  • Excellent attention to detail
  • Relevant experience desirable
  • Good telephone manner
  • Computer literate

Required Qualifications

  • GCSE English and Maths A*- C

Required Personal Qualities

  • Team player
  • Flexible approach

Further required skills

Experience of effective communication with internal and external customers
Experience in using multiple IT packages and systems including Excel for data analysis
Previous experience of working in an office environment is desirable
Ability to demonstrate good organisational skills, meet deadlines and follow set processes
Able to communicate effectively both orally and in writing
Able to choose and use the most appropriate IT solution to suit a range of purposes
Be self motivated, identify and solve problems and suggest solutions

Future Prospects

Opportunity of gaining a permanent job and progression as the business grows

Thank you for expressing your interest in this position. A Member of our team will be in contact with you soon.

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01744 698800
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