Apprentice Medical Receptionist

  • Vacancy Reference: #035324
  • Liverpool
  • £135.00 per week
  • Closing Date: 22/03/2019

Brief Employer Description

A busy GP Practise based in Bootle Liverpool

Main Duties & Responsibilities

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Required Skills, Qualifications & Personal Qualifications

Required Skills

  • Good communication skills
  • Excellent use of spelling and grammar
  • Excellent attention to detail
  • Must be able to work under pressure
  • Good telephone manner
  • Computer literate

Required Personal Qualities

  • Team player
  • Willing to learn and use initiative
  • Flexible approach
  • Enthusiastic with a genuine caring nature
  • Professional
  • Confident
  • Mature attitude
  • Need to be punctual and reliable
  • Empathetic
  • Discreet and confidential
  • Highly presentable
  • Positive
  • Must be enthusiastic and energetic
  • Assertive
  • Trustworthy
  • Ambitious

Further personal qualities

• Self confidence
• Excellent communication skills
• Calm manner
• Ability to work under pressure
• Excellent attention to detail

Future Prospects

Potential permanent role if the candidate has proved themselves

Thank you for expressing your interest in this position. A Member of our team will be in contact with you soon.

Express interest in this vacancy

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01744 698800
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