Apprentice Customer Service/Administrator

  • Vacancy Reference: #033719
  • St Helens
  • £225.00 Per Week based on working 37.5 hours per week
  • Closing Date: 21/12/2018

Brief Employer Description

Apprentice Customer Service/Administrator required to work for a specialised same day courier company based in St Helens

Main Duties & Responsibilities

-Ensuring all delivery and collection requirements are in line with both the Customer requirements and company standards
-Liaising with the Operations team and Delivery Drivers to make sure customers are kept up to date with delivery and collection times
-Maintain knowledge of driver's locations and availability and book additional customer deliveries with customers as required
-Ensure that customers are kept up to date with details of delivery and collection times and update company systems
-Allocate costs to drivers relating to a particular job
-General admin tasks including data input and electronic filing

Required Skills, Qualifications & Personal Qualifications

Required Skills

  • Good communication skills
  • Good telephone manner
  • Computer literate

Required Personal Qualities

  • Willing to learn and use initiative
  • Professional
  • Confident
  • Mature attitude
  • Keen to build career and stay with the company
  • Must be enthusiastic and energetic

Further required skills

-The company are seeking candidates with strong IT skills including Excel and Word
-Candidates must have good telephone and communication skills and be confident to deal with a wide range of customers and delivery drivers
-Must be motivated with a get up and go attitude and be proactive in completing daily tasks

Future Prospects

The company are offering excellent and unlimited career opportunities to grow with the business

Thank you for expressing your interest in this position. A Member of our team will be in contact with you soon.

Express interest in this vacancy

01744 698800
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