- Vacancy Reference: #033526
- £111.00 Per Week based on working 30 hours per week
- Closing Date: 15/02/2019
Brief Employer Description
Apprentice Receptionist/Administration Officer required for a Medical Centre in Moss Bank
Main Duties & Responsibilities
-Receive and book in patients and operate the computerised appointment system
-Monitor patient flow and make emergency appointments
-Provide and receive information face to face, over the phone, via email and in writing
-Ensure messages are passed onto the appropriate people
-Explain practice arrangements and formal requirements to new patients and that registration procedures are completed
-Accept payment and issues receipts and advise patients of relevant fees for non-NHS services
-Input data into the clinical system and operate the practice call and recall system
-Process repeat prescriptions, open, sort and distribute internal and external post
Required Skills, Qualifications & Personal Qualifications
Required Skills
- Good communication skills
- Excellent attention to detail
- Good telephone manner
- Computer literate
Required Personal Qualities
- Willing to learn and use initiative
- Flexible approach
- Mature attitude
- Keen to build career and stay with the company
- Need to be punctual and reliable
- Empathetic
- Discreet and confidential
- Highly presentable
Further required skills
-Good communication skills (both written and verbal)
-Must be able to prioritise and have good organisational skills
-Computer literate and able to adhere to systems protocols
-Able to adhere to strict confidentiality and quality standards
-Must have a pleasant and helpful manner
Future Prospects
The company are offering long term prospects for the right candidate