Student Support

St Helens Chamber offers support to all of its students so that they can achieve their goals and fulfill their ambitions.  We want our students to achieve to the best of their potential and offer a range of support to help them do so.

Each student will have a named member of staff who will offer pastoral support; which means they will help students to get support for the following if they are eligible.

Student Handbook

Our Student Handbook has all the information you need on our safeguarding policies, rules and regulations and how we’re keeping our students safe and secure through COVID 19.

Read the handbook

Accessing Training during COVID-19

We have measures in place to ensure the safety of all Apprentices while you train with us.

Please find our latest COVID policy here


We deliver a wide range of courses and financial support is different for each.

Please click here for more information on financial support.

It is always worth speaking to the person who enrolls you onto a course to see if there is any financial support to help with travel etc.

Learning difficulties and/or disabilities

All of our staff are skilled at supporting students who may have learning difficulties.  For many of our courses, we carry out initial assessment so that we know what type of support to offer.  For example, we have specialist software to help those who are dyslexic.

Physical difficulties and/or disabilities

Our buildings are all accessible to everyone including wheelchair users.  All have accessible toilets.  We have lifts to all floors and Starting Point has a hearing loop.

Mental health difficulties and/or disabilities

Your named member of staff will be able to offer support for any issues that you may face which affect your time on our courses.

If you have any concerns about mental health please contact our mental health first aiders.







We want our students to feel safe while they learn, and have a dedicated team who can help with any safeguarding concerns students might have for themselves or about others.

If you have any concerns about feeling safe please contact a safeguarding officer:




Ruby O’Brienruby.o’



Staying Safe Online

The internet is great, and can help you with all aspects of your life, including learning. However it’s importantthat you know how to keep yourself safe. People may try to trick you into clicking a dangerous link, sharing something about yourself, giving away personal information or try to bully and harass you.

Read our guide to staying safe online

St Helens Chamber works in partnership with over 100 local agencies.  This means that we can tell you about the help that they can give you and arrange for you to visit them, if you wish, so that you can get their expert support in a whole range of issues eg housing, debt, substance misuse, caring etc.