Customer Service Apprenticeship

A Customer Service Apprenticeship is a terrific opportunity to learn all you need to know about providing the greatest possible experience to clients of any business. A Client Service Apprenticeship will frequently be different, and you might be working in a variety of business kinds; nevertheless, no matter where you work, the customer will always be at the core of your employment.

Customer Service Apprenticeship Standards available now:

Customer Service Practitioner (Level 2 Standard)

Customer Service Specialist (Level 3 Standard)

Typical duties in a Customer Service Apprenticeship

Apprentices are essential to the daily running and profits of any business. They are required to solve customer queries or pass them onto the relevant people within a business. Apprentices also help to promote the business by dealing with customers or clients properly.

Customer Service Apprentices must be able to think on their feet and be resilient; this job path may require dealing with unpleasant situations, but Customer Service Apprentices must be able to remain composed and assist in resolving any concerns.

Opportunities for Customer Service Apprentices

Customer Service Apprentices can work in any business who deal with customers. From Construction to Retail and Hospitality, Customer Service staff are essential for a business to run and make profit. If you’re willing to learn, you can work almost anywhere! St Helens Chamber work with many local business who need bright young people to join their Customer Service team, take a look at our current vacancies and see all of our live roles.

If you’d like to know more about starting a Customer Service Apprenticeship, email us on or contact 01744 742045

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