Principles of Providing Business Administration Services


The administration of a business includes the performance or management of business operations and decision-making, as well as the efficient organisation of people and other resources to direct activities towards common goals and objectives. This short course will give a learner a basic understanding of the principles of business administration.

 During this course, you will learn to:

  • Understand the organisation and administration of meetings
  • Understand the organisation of travel and accommodation
  • Understand how to manage diary systems
  • Understand how to use office equipment
  • Understand the use of mail services in a business context
  • Understand customer service in a business environment
  • Upon Successful completion of the course learners will achieve the City and Guilds Unit in Principles of providing Administration Services

To find out more about our courses, contact Starting Point on 01744 698800 or email