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Introduction to Business Administration

Learn the skills you need to start off a career in office administration with a Business and Administration qualification.

Duration
3 weeks

Qualification
City & Guilds Level 1 Award in Business and Administration

Skills you will gain

  • Completing routine tasks undertaken by administrators
  • Identifying and producing a variety of business documents
  • Ensuring consistency and professionalism when creating business documents
  • Making and answering telephone calls using an organisation’s agreed procedures, including preferred greetings, targets around answering within a certain number of rings, using a polite and clear tone
  • Understanding of the appropriate tone and language used within a professional environment.

Related jobs

Receptionist, Administration Assistant, Business Administrator, Data Assistant, Administrator.

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