Good communication skills are vital in any role, and this course is designed to develop your knowledge on how to communicate effectively in the workplace.
Duration:
1 day
Qualification:
In house certificate of achievement
Course content:
This course will cover the following;
- Why communication is important, and how it impacts a team or business when negative
- The communication cycle
- Different communication methods in the workplace, the advantages and disadvantages of these
- Barriers within communication and how to overcome them
- The positive impact of effective communication.
Learners will gain the following skills and knowledge;
- How to read people and situations correctly
- Know what shouts the loudest about you
- How to send emails that are clear, unambiguous and professional
- How to communicate across generations
- How to avoid letting your non-verbal’s run riot
- Ensure verbal and non-verbal communication is in sync.
An in-house certificate of achievement will be provided upon completion.
To find out more please contact info@thestartingpoint.org or 01744 698800.
