Customer Service Skills

This Customer Service course is perfect for anyone looking for a job in a customer facing role that wants to learn the skills required and gain an accredited qualification to do it.

5 days

City and Guilds Level 1 Award in Customer Service

Skills you will gain

  • How to deliver good customer service
  • Using different communication methods
  • How to provide good customer service in line with organisational procedures
  • How to effectively deal with customer queries, problems and complaints

Related jobs

Customer Service Assistant, Retail Assistant, Team Member, Waiting Staff, Receptionist

To find out more about this FREE short course, call Starting Point on 01744 698800 or email

*To enrol you must live in Liverpool City Region and be aged 19+. If not please call on 01744 698800 to discuss your options*

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