Fast Track to Employment in Customer Service

Are you aged 16-24 and looking to start a career in Customer Service? Our new programme can help. Lasting up to 12 weeks, this programme will give you practical experience, qualifications and all the skills that local employers are looking for.

What does the Fast Track to Employment programme include?

The Fast Track to Employment programme in Customer Service includes everything you need to get started.

Alongside up to 5 weeks work experience with a fantastic local employer, giving you practical experience and a reference, you’ll also benefit from training and enrichment activities to make you stand out at application and interview stages!

Nationally Recognised Qualifications

These qualifications are specially selected to help you to get the knowledge you need to get started.

Level 1 Certificate in Personal Development for Employability

This qualification focusses on general employability skills, and will prepare learners for the work environment.

Skills added to your CV

During the training you’ll gain plenty of industry specific skills, and transferrable skills, to help you start your career and succeed!

These include:

  • Preparation for work in a customer facing environment
  • Expectations of a customer service role
  • Effective communication
  • Team working
  • Time management
  • Good work ethic
  • Confidence
  • CV Writing and interview skills

Enrichment activities

During this programme, you’ll have access to a number of guest speakers, enrichment days and lots of activities to further develop your skills and expand your knowledge in a range of areas. These give you a great talking point at interviews too!

Access to exclusive vacancies with local employers

When you’re ready to enter the workplace, we’ll support you to apply for a range of exclusive vacancies – which range from Apprenticeships to other full time/part time vacancies, depending on your goals.

Ready to get started?

Fill in the short form below and we’ll get back to you!

Or you can call on 01744 698800 to speak to a member of the team.

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