Chamber encourages businesses to “Think Digital”

24 Feb 2017

Business

Friday 3rd March sees the return of the Chamber’s Think Digital event, a half day conference focusing on the benefits of embracing digital technologies for businesses.

The conference is free to attend and will bring together industry experts from Liverpool John Lennon Airport, Barclays, Tranect and O2, who will share their knowledge with delegates of all things digital.

Digital technologies change everything that businesses do, and digital jobs and activity are becoming ever more important in traditionally non-digital areas of the economy, providing huge opportunities for businesses.

Clare Rogerson, Digital Marketing Manager at Liverpool John Lennon Airport, will be amongst the panel of guest speakers, talking about how to use online tools to deliver an excellent customer experience.

With over ten years’ experience working with start-ups and well established brands such as Peugeot, Morrisons, Alder Hey and Unilever, Clare has a wealth of knowledge in digital solutions.

She has worked at Liverpool John Lennon Airport for two years and was the first digital resource in the business, while working closely with the Customer Experience Director and Customer Service team, to deliver an excellent customer experience online.

Clare will be joined by Graeme Brand, Regional Digital Eagle of Barclays, who will talk about how businesses can protect themselves from cybercrime.

With cybercrime costing the private sector £21.7 billion a year it is important for businesses to understand how to protect themselves from a cyberattack.

O2 will deliver an insightful presentation on Digital Transformation and how it is essential in today’s business climate in helping businesses to offer customers a better service.

A pilot survey was conducted in St Helens by O2 to address the digital divide in Britain. In ten weeks, the digital engagement in the Borough was improved by 15% and St Helens was moved 17 places up the Digital High Street Index.

The final presentation will be delivered by Ruth Smart, Managing Director of Tranect, who will talk about how ‘going digital’ has supported the growth of her business.

With the support of grants from St Helens Chamber, Tranect have recently invested in new technologies which have transformed their business, opening up new markets, increasing productivity and creating employment opportunities.

The event will also include a business exhibition and plenty of opportunities to network.

The event takes place 10am – 1.30pm in Friday 3rd March and is free to attend. Exhibition stands are available for £20+VAT.

For more information call Rachel Wellens on 01744 742028 or to book click here.