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27 Oct
Customer Service Excellence
Members: £65 + VAT | Non-Members: £99 + VAT
09:30 - 13:00 St Helens Chamber

Exceptional Customer Service Generates Profit! That is a fact. This course will highlight the business-critical importance of Good Customer Service. You will learn why delivering Good Customer Service benefits the team, the employer, and the customer. Topics covered: Selfish Customer Service Emotional email Reading accuracy Working with angry customers Objection handling Delivering bad news Body […]

27 Oct
CV Writing
FREE
09:30 - 16:00 Clickworks

Do you constantly find your CV is being ignored? Do you want to make your CV stand out form the crowd? Learn how to produce an effective CV and upload it to your Universal Job Match account on our short CV session. This course lasts one day from 9:30am – 4:00pm. By the end of […]

28 Oct
Getting Started with LinkedIn
FREE
09:30 - 12:30 Distance Learning

Thanks to funding from the Liverpool City Region Combined Authority’s Adult Education Budget we are pleased to be able to offer this course free of charge – provided that attendees are aged and live within the Liverpool City Region. Our Getting Started with LinkedIn session will give you an overview of the professional social media […]

28 Oct
Getting Started with Facebook for Business
FREE
13:30 - 16:30 Distance Learning

Thanks to funding from the Liverpool City Region Combined Authority’s Adult Education Budget we are pleased to be able to offer this course free of charge – provided that attendees are aged and live within the Liverpool City Region. Our Getting Started with Facebook session will give you an overview of the social media platform […]

01 Nov
Introduction to Digital Marketing
FREE
09:30 - 16:00 Distance Learning

Thanks to funding from the Liverpool City Region Combined Authority’s Adult Education Budget we are pleased to be able to offer this course free of charge – provided that attendees were aged 19+ as of 31/8/21 and live within the Liverpool City Region. Are you self-employed or looking to start your own business? You may […]

01 Nov
Level 1 Business Administration
FREE
09:30 - 16:00 Clickworks

Thanks to funding from the Liverpool City Region Combined Authority’s Adult Education Budget we are pleased to be able to offer this course free of charge – provided that attendees were aged 19+ as of 31/8/21 and live within the Liverpool City Region. Learn the skills you need to start off a career in office […]

02 Nov
Health & Safety- Level 2
Members: £80 + VAT | Non-Members: £130 + VAT
09:30 - 16:30 St Helens Chamber

This course is a vocationally related qualification that is designed to give you knowledge and understanding of the basic principles of health and safety, hazards that can arise and some of the protection available against those hazards. This course is nationally accredited at Level 2 and a certificate is included.

02 Nov
Introduction to SEO (Search Engine Optimisation)
FREE
09:30 - 12:30 Distance Learning

Thanks to funding from the Liverpool City Region Combined Authority’s Adult Education Budget we are pleased to be able to offer this course free of charge – provided that attendees were aged 19+ as of 31/8/20 and live within the Liverpool City Region. Search engine marketing is the reason websites show up in search engines. […]

04 Nov
Upcycling
FREE
09:30 - 16:00 Construction Training Centre

This 2 days course will cover a practical approach to painting and allow learners to gain the confidence to achieve a range of professional quality finishes without the fuss. Learners will be able to develop their own personal style and express their own individual tastes with confidence. Learners will access all the tools, tips and […]

08 Nov
Simple Ways to Lead People
Members: £65 + VAT | Non-Members: £99 + VAT
09:30 - 13:00 St Helens Chamber

This session with provide attendees with proven tools, techniques and first-hand experiences of effectively leading others to improved performance and results. Topics covered: Leadership versus management Leadership model Management definition Focus on communication Focus on motivation Emotional intelligence Trust and transparency By the end of the Seminar, delegates will be able to: Lead others more […]