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30 Oct
Introduction to Barbering
FREE
09:30 - 31 Oct 16:00 The Chamber Hair & Beauty Academy

Thinking of a career in barbering?

This two day course is a perfect way to improve the skills you need to carry out basic barbering techniques and follow required health and safety.

Throughout the course you will how to deal with clippers, blending/graduation/fading, scissor over comb, clipper over comb, razoring, blow-drying and styling.

You will receive an in house certificate on completion of this course.

For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org.

30 Oct
Customer Service Skills
FREE
09:30 - 16:30 Clickworks

Looking for a job in retail? Hospitality? Customer service?

This FREE course is perfect for anyone looking for a job in a customer facing role that wants to learn the skills and gain an accredited qualification to do it.

Throughout the course you will learn: How to deliver good customer service, different communication methods and how to effectively deal with customer queries, problems and complaints.

Learning new skills or just updating the ones you already have, can be key to ensuring your success in the workplace. Please arrange to speak to one of our guidance advisers for more information about any of our courses and to discuss your personal career plan.

For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org

30 Oct
Gel Nails
FREE
09:30 - 14:30 Pathways to Recovery

Learn how to increase your knowledge and skill with the latest gel polish trend- Gellux 30 second gel polish.

This course is perfect for beginners and experienced nail technicians looking to update their skills.

This course will teach you everything there is to know about the Gellux system, from preparation, consultation through to simple nail art and promotion/marketing.

Students are expected to work on each others nails and for this reason it is pre-requisite that all students remove any nail extensions/gel polish prior to this session.

Learning new skills or just updating the ones you already have, can be key to ensuring your success in the workplace. Please arrange to speak to one of our guidance advisers for more information about any of these courses and to discuss your personal career plan.

For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org .

31 Oct
Basic Construction
FREE
09:30 - 6 Nov 16:00 Construction Training Centre

Are you interested in starting a career in construction or want to learn new skills to use at work or home?

This FREE basic construction skills course provides a range of practical skills including, joinery, plastering and painting and decorating.

On successful completion you can also apply for a free CSCS card, required to work on most construction sites.

Learning new skills or just updating the ones you already have, can be key to ensuring your success in the workplace. Please arrange to speak to one of our guidance advisers for more information about any of our courses and to discuss your personal career plan.

For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org

31 Oct
Blogging for Business
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Liverpool & Sefton Chambers of Commerce

When done correctly blogging can take your website to page one of search engine results, portraying your company as an industry leader, as well as building loyalty and trust with your website visitors and customers.

It can make potential customers consistently return to your website as well as giving you something valuable to share on social media. This course will show you how to take your website to the next level, get more traffic and convert visitors into customers.

31 Oct
Paediatric First Aid
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 1 Nov 16:30 St Helens Chamber
This two day course will teach you basic life support skills with an emphasis on children's needs and ailments and illnesses. Delegates will be shown how to manage incidents including choking, unconsciousness, fractures and soft tissue injuries, bleeding and shock, asthma, anaphylaxis, burns and scalds.
31 Oct
Using PowerPoint
FREE
09:30 - 16:30 Clickworks

This one day seminar is suitable for anyone who has a grip on the basics of using PowerPoint but wants to learn how to create truly compelling presentations.

Delegates will learn how to:
• Input and combine text and other information within presentation slides
• Use and insert images, animation and sound for education, entertainment or information sharing.
• Use presentation software tools to structure, edit and format slides
• Prepare slides for a presentation
• Enhance their knowledge and skills of PowerPoint and preparing effective presentations

01 Nov
Produce a CV
FREE
09:30 - 2 Nov 16:30 Clickworks

Do you constantly find your CV is being ignored?

Do you want to make your CV stand out form the crowd?

Learn how to produce an effective CV and upload it to your Universal Job Match account on our short CV session.

This course lasts two days from 9:30am - 4:30pm.

By the end of the session all learners will have:

  • An understanding of useful information to have prepared before the interview
  • An understanding of what interviewers will be expecting in regards to; Punctuality, Dress Sense, Behaviour and Language Use
  • An understanding of the importance of researching the interviewing organisation
  • An understanding of questions to ask the interviewer

Having a good CV is vital while you are seeking work, our advisors will give you guidance and advice in what you should and shouldn’t have in your CV.

We also offer Interview skills sessions to help you perfect your technique so you can go to interviews with confidence.

For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org

01 Nov
How to Handle Complaints Effectively
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Liverpool & Sefton Chambers of Commerce

Customer complaints are inevitable They must always be acknowledged and dealt with effectively. Complaints happen every day. When a customer complains, it is usually for a good reason or genuine concern. In the customer service industry, complaints cannot be avoided. We must take care of the customer by listening to the complaint, and resolving it, to ensure a happy customer.

By the end of this seminar, delegates will understand:

  • How to handle complaints and get it right
  • How to stay customer focussed when dealing with complaints
  • How to identify angry, irate or frustrated customers
  • How to be open and accountable
  • How to act fairly and proportionately
01 Nov
Effective Time Management
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 St Helens Chamber

This seminar is suitable for individuals regardless of their position in an organisation.

This is an interactive seminar and you will be encouraged to participate in discussions and self-reflection and required to
participate in activities.

This seminar will develop your awareness of building time management techniques into your daily routine, so you can
recognise and solve personal time management barriers, staying in control of your working day.

We will help you analyse how you currently use your time, and identify time wasting activities to help manage your time
more effectively.

As a result your job satisfaction, productivity and profitability could increase significantly.

Delegates will learn about:
• The importance of effective time management
• Time management tools and techniques
• Practical steps to prioritise workload activities
• Benefits of prioritising your workload


Thank you for your enquiry. We will get back to you as soon as possible.

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