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04 Sep
You Can Export: How to Manage Agents and Distributors
09:30 - 12:30 The Storey Institute

The use of agents and distributors to enter international markets is common. But is it the best method for you? And if it is, how can you build and manage a network of these trade multipliers?

05 Sep
You Can Export - Introduction to Export Market Research
09:00 - 13:00 Wirral Chamber of Commerce

Marketing research is the first and one of the most vital steps for any organisation considering entering a new market. This intensive half-day course is an invaluable introduction to the process of planning and conducting marketing research overseas.

05 Sep
CV Writing and Interview Skills
09:30 - 6 Sep 16:30 Clickworks

Do you constantly find your CV is being ignored?

Do you want to make your CV stand out form the crowd?

Learn how to produce an effective CV and upload it to your Universal Job Match account on our short CV session.

This course lasts two days from 9:30am - 4:00pm and is based at our Clickworks building. 

By the end of the session all learners will have:

  • An understanding of useful information to have prepared before the interview
  • An understanding of what interviewers will be expecting in regards to; Punctuality, Dress Sense, Behaviour and Language Use
  • An understanding of the importance of researching the interviewing organisation
  • An understanding of questions to ask the interviewer

Having a good CV is vital while you are seeking work, our advisors will give you guidance and advice in what you should and shouldn’t have in your CV.

We also offer Interview skills sessions to help you perfect your technique so you can go to interviews with confidence.

On successful completion of this course learners will gain the Entry Level 3 Award in Work Skills.

For further information about this course contact Starting Point on 01744 698800 or email

05 Sep
Fire Safety
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:00 Merseyside Youth Association

This course is designed to develop basic fire safety awareness and competency in specific fire safety roles such as fire wardens, marshals or stewards. Learn how to ensure legal compliance, how protect people and premises, and develop confidence in
 your emergency team.

This course is nationally accredited and a certificate is included.

05 Sep
Clickworks - Digital & Creative Hub
Members: FREE
Non-members: FREE
16:30 - 18:00 Clickworks
St Helens has a vibrant and growing digital and creative sector, and at Clickworks we want to help showcase and grow the talent that exists in our Borough. 
Whether you are working in a digital or creative role in a large company, are part of a local digital or creative agency, or work on a freelance basis, this event is for you.
Whether it is sharing ideas, linking up to work on projects, or even just growing your network of like-minded industry experts, our regular networking meetings will give you the platform to do it.
This informal event is open to Members and non-Members alike, so call in after work, have a few drinks, listen to guest speakers and leave with some new connections.
06 Sep
Understanding Enterprise
09:30 - 20 Sep 16:00 St Helens Chamber
This 7 day course if perfect both for anyone thinking of starting or who has recently started their own business. 

Throughout the course you will learn about the skills and qualities needed to start your own business as well as the importance of business planning, how to market your business and how to manage money in business. 

This course is broken down into seven workshops: 
• Skills & Knowledge: Learn about the skills and qualities needed to start your business. 

• Business Planning: Learn how to complete a business plan and describe your product, service, personal profile, legal compliance, suppliers, risks, aims and objectives. 

• Marketing (Basics): Gain an understanding of what marketing means, planning and strategy, segmentation and targeting, the 4P’s, branding, features and benefits. 

• Managing Money: Learn about what start-up funding you need, where it can be financed and how to complete your cash flow forecast.

• Business IT: Learn how to use IT in your business for marketing and finance purposes. 

• Health & Safety: Gain an understanding of Health and Safety Law, Risk Assessments, Hazardous Substances, PPE, Workplace Health and Safety, Fire Prevention, First Aid, Occupational Health, Noise and Manual Handling. 

• Marketing for Success: Learn what the term ‘Digital Marketing’ actually means, and how to incorporate Digital Marketing Skills, Social Media, Paid Advertising and Video Marketing into your business. 

Please arrange to speak to one of our guidance advisers for more information about any of the courses and to discuss your personal career plan. 

To find out more call us on 0845 340 9980 or email 
06 Sep
Using Powerpoint
Members: £40.00 + VAT
Non-members: £65.00 + VAT
09:30 - 16:30 Clickworks

Microsoft Powerpoint is the most widely used presentation software in the world. This course will allow delegates to update their presentation skills. Whether you’re getting ready to present financials or give an end of year review, Microsoft PowerPoint will enable you to create a clean, visually engaging and information–rich presentation.

Delegates will learn how to:

• Create slides

• Use text boxes, shapes, images and drawing tools

• Create excellent transitions and animations

• Make a presentation flow using charts, graphs and tables

Thanks to funding from the Liverpool City Region Combined Authority's Adult Education Budget we are pleased to be able to offer this course at a reduced cost.

09 Sep
Microsoft Office Essentials
09:30 - 19 Sep 16:00 Clickworks

Are you interested in developing your digital knowledge and skills?

This course will provide you with updated skills and abilities needed to build on existing knowledge, motivate further learning, and improve your employability in a wide range of fields and industries.

To complete this course you will need to have some working knowledge of Microsoft Office packages.

This course is delivered over 5 full days at our Clickworks building. Times are 9.30am-4.00pm.


Microsoft Word

Most employers expect employees to have Microsoft Word skills, and it's probably the most universally-consumed programme in businesses around the globe. Microsoft Office Essentials will help you understand and brush up on your word processing skills, so that you can develop skills and confidence you need to progress in your work and personal life. You will cover:

  • Using a software application designed for formatting, editing and production of largely text-based documents.
  • Creating mail merged documents
  • Paragraph and font formatting
  • Using tables and graphs

Microsoft Excel

Microsoft Excel is perhaps the most important computer spreadsheets programme used in the workplace today. As a result, many employers expect employees to have a working knowledge of the software. Learning how to use Microsoft Excel can improve your employment options, as well as improving your productivity by learning the best shortcuts and formulae to use in different situations. You will cover:

  • Creating spreadsheets
  • Data entry
  • Text and number formats
  • Editing cells
  • Basic data analysis skills through sorting and filtering

Microsoft PowerPoint

Microsoft PowerPoint is the most widely used presentation software in the world. The software is designed to help people to create a clean, visually engaging and information-rich presentation. On the Microsoft Office Essentials course you will learn skills and knowledge to operate and develop your own presentation through Microsoft PowerPoint. You will cover:

  • How to create slides
  • Using text boxes, shapes, images and drawing tools
  • How to create excellent transitions and animations
  • How to make a presentation flow using charts, graphs and tables

Improving Productivity Using IT

Computer software systems are all around us, and we use them a lot. knowing which systems to use for various tasks can help you work more effectively. This course can help you understand different IT tools, and provide a quick refresher on software you may not have used for a long time. You will cover:

  • Choosing the appropriate IT systems and software to meet requirements.
  • Using IT systems and software efficiently to complete planned tasks.
  • Reviewing the selection and use of IT tools to make sure that tasks are completed.

On successful completion of the course learners will achieve the City & Guilds Level 1 Award for IT User.

For further information about this course contact Starting Point on 01744 698800 or email

10 Sep
Business Breakfast
Members: FREE
Non-members: £20.00 + VAT
07:45 - 09:15 St Helens Chamber

Our Business Breakfasts provide an opportunity for you to meet for an informal breakfast with other local member businesses, to promote your business, be inspired by guest speakers and share advice and ideas.

Networking is one of the best ways of gaining new contacts and building business relationships. All types of businesses attend, from start-ups to long-standing companies.

10 Sep
Food Safety
09:30 - 16:00 St Helens Chamber

Our Food Safety course is ideal for anyone wanting to work in a catering environment.

You will learn a basic knowledge of Food Safety, how to control food safety risks and develop the confidence and expertise needed to safely deliver quality food to customers.

Learning new skills or just updating the ones you already have, can be key to ensuring your success in the workplace. Please arrange to speak to one of our guidance advisers for more information about any of these courses and to discuss your personal career plan.

For further information about this course contact Starting Point on 01744 698800 or email

Thank you for your enquiry. We will get back to you as soon as possible.

Find out more about how St Helens Chamber can help you