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28 Mar
Start to Market Your Business
Members: £25.00 + VAT
Non-members: £50.00 + VAT
09:30 - 16:30 St Helens Chamber

This one day workshop helps you understand the importance of marketing within your overall business strategy. Learn how to really appreciate market demand, understand your customers’ needs and stimulate increasing sales for your product/service. You will have a chance to devise and organise a market research plan and a product/service portfolio, along with an advertising and delivery plan and “Elevator Pitch”.

Ideal for anyone in the early stages of starting their business, or those wanting to inject some much needed impetus to an established business. A practical, fun workshop covering the basics, to add real value to your business proposition.

Marketing
29 Mar
Delivering Customer Experience Excellence
Members: £49.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 St Helens Chamber

This course will make you stop and think. This well proven course will get into your head and make you think totally differently about how and why you react differently to different customers.

Delegates will return from the course fully confident in their ability to:

Understand why customer service is more important than it has ever been before. Understand what good customer service can do for you. Recognise body language and learn how to use it effectively. Create the right impression. Overcome objections.

This course will improve the confidence of delegates, improve the reputation and credibility of your organisation, and improve your customers' experience. Its a win-win-win!

Essential Business Skills
29 Mar
ICT Functional Skills
FREE
09:30 - 16:00 St Helens Chamber

This valuable qualification covers ICT skills that are required by employers such as using email, spreadsheets, PowerPoint and Word.

You will receive a nationally accredited qualification in ICT Functional Skills upon successful completion.

Learning new skills or just updating the ones you already have, can be key to ensuring your success in the workplace. Please arrange to speak to one of our guidance advisers for more information about any of these courses and to discuss your personal career plan.

If you are currently unemployed and in receipt of benefits, these courses are all available FREE of charge. To find out more and to check your eligibility call us on 01744 698800 or email info@thestartingpoint.org

30 Mar
Understanding Business Finance
Members: £49.00 + VAT
Non-members: £99.00 + VAT
09:00 - 13:00 St Helens Chamber

When it comes to running a business, the ability to understand and utilise the information contained within its financial statements is a valuable asset. Analysis of previous year’s figures gives an insight into the financial performance of the business, and provides essential information which can be utilised to make a business more resilient, set growth targets and plan forecasts.

The first session of this workshop will look at the core elements of the financial statements, defining and examining the relationship between them. Session two will look at financial ratios, how we can use them to provide essential financial information, and how in turn this enables us to evaluate past, monitor current and plan future business performance. Finally we will utilise this information to analyse a set of accounts, and a company credit report.

The workshop is suitable for business owners and managers with some basic knowledge, who need to gain a more in depth understanding of the financial aspect of the business. It will also be of particular use for businesses considering applying for external finance or looking for investment.
Finance
30 Mar
Emergency First Aid at Work
Members: £65.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:00 St Helens Chamber

Emergencies can and do happen, anywhere and anytime. This training is practical and shows what to do in an emergency. Aimed at the workplace, first aid skills are equally important at home or out and about.

This course is nationally accredited and a certificate is included.

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333 

Health and Social Care
30 Mar
Word Processing Software
Members: £65.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:00 St Helens Chamber

This one day seminar has been created to improve basic knowledge and skills in Microsoft Word. Whether you have limited experience of Microsoft Word or none at all this course will assist you in acquiring the skills to improve your confidence and be of benefit to you in the workplace.

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333 

Essential Business Skills
30 Mar
Stress & Conflict in the Workplace
Members: £65.00 + VAT
Non-members: £130.00 + VAT
15:00 - 18:00 St Helens Chamber

Designed to develop an understanding and ability to be able to manage stress and conflict in own organisation, as a practising or potential middle manager. it also allows you to consider the effectiveness of your own organisation in dealing with workplace stress and conflict.

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333 

Leadership and Management
31 Mar
Apprenticeships Open Day
FREE
12:00 - 15:00 St Helens Chamber

Are you 16-24 and looking for a job?

We currently have over 30 Apprenticeship vacancies  - all available for immediate starts this April!

Positions include roles in Business Administration, Care, Hairdressing, Sales, Manufacturing, Childcare, Warehousing, Accounts and Customer Service.

All positions are full-time paid role roles with local businesses, including full Apprenticeship training delivered by St Helens Chamber.

To find out more about applying for any of these vacancies come along to our open day between 12noon and 3pm and speak to one of our advisers.

Remember to bring your current CV!

Book online now or  call us on 01744 742076 for more information.

Employment
06 Apr
Leadership & Management Skills
Members: £65.00 + VAT
Non-members: £130.00 + VAT
15:00 - 18:00 St Helens Chamber

If you are looking to step into management or team leadership or have just taken on this type of role, this seminar will introduce you to the facets of being a successful leader in the workplace. you will develop an awareness of leadership & management theories. 

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333

Leadership and Management
10 Apr
Apprenticeship Open Day
FREE
13:00 - 14:00 St Helens Chamber

Are you 16 – 24 and looking for a job?

We will quickly give you the skills, industry work experience, knowledge and qualifications to help you get an Apprenticeship.

• Improve your CV • Perfect your interview techniques • Exclusive access to dozens of vacancies • £100 bonus on moving into your Apprenticeship


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