Customer Service Excellence aims to bring professional, high-level customer service concepts into practice, offering a unique improvement tool to help those delivering services put their customers at the core of what they do. This 60 minute session will explore the next steps your business has to take and the criteria you must meet to achieve these standards.
Presented by Customer Service Excellence
Do you constantly find your CV is being ignored?
Do you want to make your CV stand out form the crowd?
Learn how to produce an effective CV and upload it to your Universal Job Match account on our short CV session.
This course is split over two half days (Thursday and Friday) from 9:30am till 12 noon.
Having a good CV is vital while you are seeking work, our advisors will give you guidance and advice in what you should and shouldn’t have in your CV.
We also offer Interview skills sessions to help you perfect your technique so you can go to interviews with confidence.
For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org
This two day training course will teach you a range of creative makeup processes. The course will include the application of day to night eye makeup, a bridal look and a how to contour and highlight.
This exciting, practical-based course will prepare those looking to further their journey into the makeup industry.
The course is suitable for those who already have an interest in makeup and may have experience of providing makeup treatments to friends or family.
For anybody looking to go into working as a freelance makeup artist, it is recommended to have completed some practical training within makeup prior to booking this course.
For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org
Do you constantly find your CV is being ignored?
Do you want to make your CV stand out form the crowd?
Learn how to produce an effective CV and upload it to your Universal Job Match account on our short CV session.
This course is split over two half days (Thursday and Friday) from 9:30am till 12 noon.
Having a good CV is vital while you are seeking work, our advisors will give you guidance and advice in what you should and shouldn’t have in your CV.
We also offer Interview skills sessions to help you perfect your technique so you can go to interviews with confidence.
For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org
This qualification is designed to help improve the workplace culture for occupational health and safety by enabling delegates to understand the basic principles of risk assessment. This seminar is suitable for anyone in a work environment as it raises delegates’ awareness of the concept of risk assessment.
This course is nationally accredited and a certificate is included.
This one day taster day course will be tailored to suit the requirement of learners, aiming to give a practical taster experience in a cross section of trades.
Areas covered include:
- Developing Construction Painting Skills
- Developing Construction Decorating Skills
- Developing Plastering Home Improvement Skills
If you enjoy the taster session, you can progress onto our 6 week Accredited Level 1 Certificate in Construction course where the learners will be able to develop their practical skills in greater depth whilst gaining a recognised qualification.
Learning new skills or just updating the ones you already have, can be key to ensuring your success in the workplace.
Please arrange to speak to one of our guidance advisers for more information about any of our courses and to discuss your personal career plan.
For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org
This course is designed to provide learners with a sound introduction to training. It is designed to build the skills, knowledge and abilities required to be an effective trainer.
On completion of the course, learners will be able to plan, deliver and evaluate effective training, no matter what subject they are delivering.
The course covers five main areas:
- Identifying learner needs
- Planning (Including session planning)
- Delivery (Participants will deliver a 10 minute ‘session’ that they have planned)
- Assessment Evaluation (self, peer group and course evaluation)
If you are new to PowerPoint Presentations, it may be beneficial to attend the Chamber’s IT course prior to this course to ensure you have the appropriate PowerPoint skills.
Please arrange to speak to one of our guidance advisers for more information about any of these courses and to discuss your personal career plan.
If you are currently unemployed and in receipt of benefits, these courses are all available FREE of charge. To find out more and to check your eligibility call us on 01744 698800 or email info@thestartingpoint.org
Are you looking to develop your knowledge of hair ups? Looking to use modern techniques to create the classic looks of the vintage era?
This one day Modern Retro and Vintage hair course will cover:
- Creating pin curls
- Using the finger wave technique
- How to set hair to achieve a variety of vintage looks
- Different ways of rolling, twisting and pleating hair
Travel back in time and jump forward with the teachings of Retro & Vintage hair styling techniques!
For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org.
Do you constantly find your CV is being ignored?
Do you want to make your CV stand out form the crowd?
Learn how to produce an effective CV and upload it to your Universal Job Match account on our short CV session.
This course is split over two half days (Thursday and Friday) from 9:30am till 12 noon.
Having a good CV is vital while you are seeking work, our advisors will give you guidance and advice in what you should and shouldn’t have in your CV.
We also offer Interview skills sessions to help you perfect your technique so you can go to interviews with confidence.
For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org