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22 Jan
Using Microsoft Word
Members: £70.00 + VAT
Non-members: £140.00 + VAT
09:30 - 16:00 St Helens Chamber

This one day seminar has been created to improve basic knowledge and skills in Microsoft Word. Whether you have limited experience of Microsoft Word or none at all this course will assist you in acquiring the skills to improve your confidence and be of benefit to you in the workplace.

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333 

23 Jan
Health & Safety
Members: £70.00 + VAT
Non-members: £140.00 + VAT
09:30 - 16:00 St Helens Chamber

This course is a vocationally related qualification that is designed to give you knowledge and understanding of the basic principles of health and safety, hazards that can arise and some of the protection available against those hazards.

This course is nationally accredited and a certificate is included.

23 Jan
Using Microsoft Excel
Members: £70.00 + VAT
Non-members: £140.00 + VAT
09:30 - 16:00 St Helens Chamber

This seminar is suitable for anyone who has a basic knowledge of using Excel spreadsheets. On completion of the seminar delegates will be able to use a range of spreadsheet software tools and techniques to produce, present and check spreadsheets.

This course is accredited by City & Guilds. Delegates will receive a Certificate in Using Spreadsheet Software on successful completion.

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333

30 Jan
Understanding Business Finance
Members: £55.00 + VAT
Non-members: £99.00 + VAT
09:00 - 13:00 St Helens Chamber

When it comes to running a business, the ability to understand and utilise the information contained within its financial statements is a valuable asset. Analysis of previous year’s figures gives an insight into the financial performance of the business, and provides essential information which can be utilised to make a business more resilient, set growth targets and plan forecasts.

The first session of this workshop will look at the core elements of the financial statements, defining and examining the relationship between them. Session two will look at financial ratios, how we can use them to provide essential financial information, and how in turn this enables us to evaluate past, monitor current and plan future business performance. Finally we will utilise this information to analyse a set of accounts, and a company credit report.

The workshop is suitable for business owners and managers with some basic knowledge, who need to gain a more in depth understanding of the financial aspect of the business. It will also be of particular use for businesses considering applying for external finance or looking for investment.

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333

01 Feb
Delivering Customer Experience Excellence
Members: £55.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 St Helens Chamber

This course will make you stop and think. This well proven course will get into your head and make you think totally differently about how and why you react differently to different customers.

Delegates will return from the course fully confident about their ability to: -Understand why customer service is more important than it has ever been before -Understand what good customer service can do for you -Recognise body language and learn how to use it effectively -Create the right impression -Overcome objections

This course will improve the confidence of delegates, improve the reputation and credibility of your organisation, and improve your customers' experience. It's a win - win - win!

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333

Presented by KBW Consulting

08 Feb
Leadership & Management skills
Members: £55.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 St Helens Chamber

If you are looking to step into management or team leadership or have just taken on this type of role, this seminar will introduce you to the facets of being a successful leader in the workplace. You will develop an awareness of leadership & management theories. 

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333

15 Feb
Safeguarding Children and Young People
FREE
09:30 - 16 Feb 16:30 St Helens Chamber

This two day course will raise awareness of child safeguarding legislation, guidelines, policies, and procedures. You will gain knowledge of working in partnership with other organisations and the importance of ensuring children and young people's safety and protection in settings. Learn how to best respond to evidence or concerns of abuse, harm or bullying.

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333

20 Feb
How to Understand Business Statistics using Excel
Members: £65.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 St Helens Chamber

Statistics needn’t be baffling! This course provides an insight into the statistical functions available in Excel and how you can apply them to help improve your bottom line. This course contains a mixture of modules that show you the concepts behind statistical analysis and how to use Excel to perform the analysis.

• Do you hold data on your budget or target versus actual figures? • Do you monitor staff performance? • Learn how to interpret the wealth of information you have. • Find out when you can expect greatest effectiveness from certain activities.

Using certain techniques you could add a whole new dimension to your understanding of your business and your staff, and use statistical analysis to help you drive the business forward. Recommended for staff who need to analyse numerical data.

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333

20 Feb
Manual Handling
Members: £70.00 + VAT
Non-members: £140.00 + VAT
09:30 - 16:30 St Helens Chamber

This one day course is designed to give you a better understanding of manual handling techniques and the legislation surrounding it. The training is designed to ensure that you are given the maximum possible practical training relevant to your role in the workplace.

This course is nationally accredited and a certificate is included.

20 Feb
Coaching Skills for Leaders
Members: £70.00 + VAT
Non-members: £140.00 + VAT
09:30 - 16:30 St Helens Chamber

Coaching Skills for Leaders is a highly interactive one-day workshop introducing the key principles of coaching. What makes a good coach? The key attributes will be covered in this workshop including building rapport, active listening skills, questioning skills, summarising, giving feedback, establishing well-formed outcomes and understanding the origins of beliefs, such as self-limiting beliefs which may prevent someone from believing they can achieve something or taking action. On completing the workshop candidates will be able to: Understand the reasons for coaching becoming a key staff development tool in today’s complex business world Adopt appropriate techniques for effective coaching Understand useful principles, such as the GROW model Recognise the “DOs” and “DON’Ts” of coaching relationship Develop the confidence needed to be an effective coach.

This course is essential for anyone who wishes to develop coaching skills, especially those in leadership positions or those who are interested in becoming coaches.

'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333.

Presented by KBW Consulting


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