Whether you are selling, buying, account managing or simply trying to get through a day’s work with your colleagues – you are almost certain to spend some time negotiating.
Negotiation is an integral part of creating value for your organisation. Your success depends on your personal skills as a negotiator. Yet in many ways these skills are often treated as ‘assumed life skills’ that will be picked up along the way as people progress in their career. This seminar will teach you the process of negotiation which you can implement straight away.
Delegates will learn:
• The process of negotiation
• Possible outcomes from negotiations
• Working towards win-win solutions
• Negotiating is not compromising
• Reading the styles of negotiators
• How to become a successful negotiator
• Mistakes to avoid when negotiating
Presented by KBW
When it comes to running a business, the ability to understand and utilise the information contained within its financial statements is a valuable asset. Analysis of previous year’s figures
gives an insight into the financial performance of the business, and provides essential information which can be utilised to make a business more resilient, set growth targets and plan forecasts.
The first session of this workshop will look at the core elements of the financial statements, defining and examining the relationship between them. Session two will look at financial ratios, how we can use them to provide essential financial information, and how in turn this enables us to evaluate past, monitor current and plan future business performance. Finally we will utilise this information to analyse a set of accounts, and a company credit report.
The workshop is suitable for business owners and managers with some basic knowledge, who need to gain a more in depth understanding of the financial aspect of the business. It will also be of particular use for businesses considering applying for external finance or looking for investment.
Designed to develop an understanding and ability to be able to manage stress and conflict in own organisation, as a practising or potential middle manager. it also allows you to consider the effectiveness of your own organisation in dealing with workplace stress and conflict.
Delegates will learn:
- How to evaluate the effectiveness of your organisation in recognising workplace stress and conflict and providing the necessary support mechanisms.
- Methods to manage stress within the workplace.
- Health and safety legislation.
- The main causes of ways to resolve conflict and interpersonal friction.
- The symptoms and impacts of stress and the implications/effects of stress for individuals and organisations.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333.
This session will introduce delegates to the basic tools to improve quality - Ishikawa (cause and effect) and the 5Y's principles to get to the route of the cause of problems and prevent reoccurring problems that can affect business efficiency and quality.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333.
Develop an awareness of the value of a company’s strategic plan, mission statement, goals and objectives. Highlighting the importance of smart targets communicating with your team.
Delegates will learn:
- Why a company's strategic plan, mission statement, goals and objectives are important.
- Understand techniques and tools that support the design of businesses processes.
- How to evaluate the effectiveness of your business processes.
- The importance of smart targets
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333.
This qualification complements the CIEH level 2 Award in Health and Safety in the Workplace by introducing candidates to the inherent risks in substances and the controls available.
This course is designed for those responsible for the Control of Substances Hazardous to Health (COSHH) at work, as well as employees who use hazardous substances in manufacturing,
cleaning, healthcare, transport, utilities and offices.
Benefits:
• Identify the hazards associated with different substances
• Identify the risks and controls available to deal with substances
• Know what to expect from COSHH assessment
This course is nationally accredited and a certificate is included..
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333.
This course provides participants with a general overview of different facets of people management. Recommended for staff who have been newly appointed as a line manager or are seeking to move to such a position.
On completing the workshop candidates will be able to:
-Identify their organisation's structure, culture and basic management style
-Identify the requirements of leading, managing and supervising
-List 5 essential elements of management
-Explain the interaction of tasks, teams and individuals
-Produce a personal action plan
Presented by Clearer Thoughts
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333.