Are you looking for extra help at your business? Have you considered taking on an Apprentice?
St Helens Chamber specialises in helping you to recruit young people through our Apprenticeship Programme and we are always looking to increase the range of vacancies available. All Apprentices will have completed our Fast-track to Apprenticeships course to ensure they are high-calibre candidates who are well prepared for the world of work.
Taking on an Apprentice can increase efficiency, introduce new skills and provide a hassle free, cost effective way to grow your business. This informal event will provide an efficient and convenient way for you to meet some of the best local young job seekers.
To confirm a place at the event please call 01744 742333
Delegates will learn how to:
• Identify their own particular time wasters and adopt strategies for reducing them• Recognise the variety of causes of procrastination and apply relevant techniques to overcome these
• Clarify and prioritise objectives and goals, by creating more planning time
• Maximise the 80/20 rule
• Use practical techniques for organising work
This two day course will raise awareness of child safeguarding legislation, guidelines, policies, and procedures. You will gain knowledge of working in partnership with other organisations and the importance of ensuring children and young people's safety and protection in settings. Learn how to best respond to evidence or concerns of abuse, harm or bullying.
This qualification will familiarise you with infection control legislation and policies and develop understanding of the causes of infections, the conditions in which they thrive and the ways that they can be spread.
Our Food Safety course is ideal for anyone wanting to work in a catering environment.
You will learn a basic knowledge of Food Safety, how to control food safety risks and develop the confidence and expertise needed to safely deliver quality food to customers.
This course is nationally accredited and a certificate is included.
Awarding Body: Highfield
If you are looking to step into management or team leadership or have just taken on this type of role, this seminar will introduce you to how to be a successful leader in the workplace. You will develop an awareness of key leadership and management theories.
Delegates will learn:
- An awareness of a range of leadership and management styles, and how they have a place in different situations and with different types of people
- How to develop an awareness of emotional intelligence
- How to review the effect of emotions on your own and other's performance
- To understand the importance of effective communication in management
Are you looking for extra help at your business? Have you considered taking on an Apprentice?
St Helens Chamber specialises in helping you to recruit young people through our Apprenticeship Programme and we are always looking to increase the range of vacancies available. All Apprentices will have completed our Fast-track to Apprenticeships course to ensure they are high-calibre candidates who are well prepared for the world of work.
Taking on an Apprentice can increase efficiency, introduce new skills and provide a hassle free, cost effective way to grow your business. This informal event will provide an efficient and convenient way for you to meet some of the best local young job seekers.
To confirm a place at the event please call 01744 742333
Customer complaints are inevitable They must always be acknowledged and dealt with effectively. Complaints happen every day. When a customer complains, it is usually for a good reason or genuine concern. In the customer service industry, complaints cannot be avoided. We must take care of the customer by listening to the complaint, and resolving it, to ensure a happy customer.
By the end of this seminar, delegates will understand:
- How to handle complaints and get it right
- How to stay customer focussed when dealing with complaints
- How to identify angry, irate or frustrated customers
- How to be open and accountable
- How to act fairly and proportionately
This course is a vocationally related qualification that is designed to give you knowledge and understanding of the basic principles of health and safety, hazards that can arise and some of the protection available against those hazards.
This course is nationally accredited and a certificate is included.
Awarding Body: Highfield
This workshop will enable you to build an online marketing strategy that will mean more of the right kind of visitors to your website, boost online conversions and stand out in today’s fiercely competitive online marketplace, ensuring the best possible return on investment.
This session is ideal for anyone with nothing more than a very basic understanding of Online Marketing who wants to enhance and improve their online presence.
Delegates will learn how to:
• Identify and prioritise the quick wins and longer term benefits of online marketing
• Spot opportunities for improvements through freely available resources and tools
• Technical SEO – diagnostics, tools, common issues and how to identify keywords
• Link Analysis – Tools, Factors, common pitfalls, competitor back-link analysis
• Social Media Marketing