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26 Oct
Meet the Apprentice - St Helens
FREE
08:30 - 11:00 St Helens Chamber

Are you expanding your workforce? Have you considered
taking on an Apprentice? Come along to see the high calibre of young people who are looking for work.

St Helens Chamber specialises in finding young people
work through our Apprenticeship Programme and we are
always looking to increase the range of vacancies available.
All Apprentices will have completed our course and been
assessed as 'Chamber Approved' to ensure they are well
prepared for the world of work.

Taking on an Apprentice can increase efficiency, introduce
new skills and provide a hassle free, cost effective way to grow your business. We work hard to put the right Apprentice in touch with the right company so that everybody benefits from this excellent initiative.

This informal event will provide an efficient and convenient
way for you to meet some of the best local young job seekers.

For further information on our Apprenticeship Programme
please email the Workforce Development team workforce@sthelenschamber.com or phone 01744 742333.

26 Oct
CANCELLED - Manual Handling
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 Liverpool & Sefton Chambers of Commerce

This one day course is designed to give you a better understanding of manual handling techniques and the legislation surrounding it. The training is designed to ensure that you are given the maximum possible practical training relevant to your role in the workplace.

This course is nationally accredited and a certificate is included.

30 Oct
Medication Awareness
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 St Helens Chamber
This seminar will give delegates a solid understanding of the legislation involved with the administration of medication. Gain knowledge of safe procedures for medication administration and gain understanding of the importance of confidentiality and security when dealing with medicine.
30 Oct
Using LinkedIn to Be Seen as an Authority and Win More Business
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Clickworks

LinkedIn is arguably one of the most under-utilised social media channels, a platform dedicated to connecting and networking with your target customers and suppliers.

In this seminar we will show tried and tested strategies to make your business be seen as an industry expert. We will also demonstrate a range of techniques on how to use LinkedIn to secure meetings and win business.

This seminar will be ideal for those who are currently already using LinkedIn but are not seeing results.

Presented by Search Online Marketing

31 Oct
Blogging for Business
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Liverpool & Sefton Chambers of Commerce

When done correctly blogging can take your website to page one of search engine results, portraying your company as an industry leader, as well as building loyalty and trust with your website visitors and customers.

It can make potential customers consistently return to your website as well as giving you something valuable to share on social media. This course will show you how to take your website to the next level, get more traffic and convert visitors into customers.

31 Oct
Paediatric First Aid
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 1 Nov 16:30 St Helens Chamber
This two day course will teach you basic life support skills with an emphasis on children's needs and ailments and illnesses. Delegates will be shown how to manage incidents including choking, unconsciousness, fractures and soft tissue injuries, bleeding and shock, asthma, anaphylaxis, burns and scalds.
31 Oct
Using PowerPoint
FREE
09:30 - 16:30 Clickworks

This one day seminar is suitable for anyone who has a grip on the basics of using PowerPoint but wants to learn how to create truly compelling presentations.

Delegates will learn how to:
• Input and combine text and other information within presentation slides
• Use and insert images, animation and sound for education, entertainment or information sharing.
• Use presentation software tools to structure, edit and format slides
• Prepare slides for a presentation
• Enhance their knowledge and skills of PowerPoint and preparing effective presentations

01 Nov
How to Handle Complaints Effectively
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Liverpool & Sefton Chambers of Commerce

Customer complaints are inevitable They must always be acknowledged and dealt with effectively. Complaints happen every day. When a customer complains, it is usually for a good reason or genuine concern. In the customer service industry, complaints cannot be avoided. We must take care of the customer by listening to the complaint, and resolving it, to ensure a happy customer.

By the end of this seminar, delegates will understand:

  • How to handle complaints and get it right
  • How to stay customer focussed when dealing with complaints
  • How to identify angry, irate or frustrated customers
  • How to be open and accountable
  • How to act fairly and proportionately
02 Nov
Meet the Apprentice - Liverpool
FREE
08:30 - 11:00 Liverpool & Sefton Chambers of Commerce

Are you looking for extra help at your business? Have you considered taking on an Apprentice?

St Helens Chamber specialises in helping you to recruit young people through our Apprenticeship Programme and we are always looking to increase the range of vacancies available. All Apprentices will have completed our Fast-track to Apprenticeships course to ensure they are high-calibre candidates who are well prepared for the world of work.

Taking on an Apprentice can increase efficiency, introduce new skills and provide a hassle free, cost effective way to grow your business. This informal event will provide an efficient and convenient way for you to meet some of the best local young job seekers.

To confirm a place at the event please call 01744 742333

02 Nov
How to Negotiate Successfully
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Liverpool & Sefton Chambers of Commerce

Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute. Successful negotiation is achieved by good planning, the appropriate use of power and the use of tactics and techniques.

Having the ability to negotiate and arrive at mutually satisfactory agreements is becoming more and more important. There are many situations where good negotiation skills are useful and occasionally essential.

This seminar will teach you the process of negotiation which you can implement straight away.

Delegates will return from the course fully confident in their ability to:

• Understand the principles of negotiation
• Prepare a negotiation strategy
• Using effective communication skills
• Become a successful negotiator
• Have improved confidence when negotiating
• Recognise the other sides negotiation styles

Whether you have to negotiate with clients, customers, suppliers or colleagues, this course will help you to refine your communication skills and define negotiating strategies that will
make you more effective.


Thank you for your enquiry. We will get back to you as soon as possible.

Find out more about how St Helens Chamber can help you