If you are looking to step into management or team leadership or have just taken on this type of role, this seminar will introduce you to how to be a successful leader in the workplace. You will develop an awareness of key leadership & management theories.
Delegates will learn:
• An awareness of a range of leadership and management styles, and how they have a
place in different situations and with different types of people
• How to develop an awareness of emotional intelligence
• How to review the effect of emotions on your own and other’s performance
• To understand the importance of effective communication in management
Unfortunately there are times when things don’t always go as they should in the workplace and therefore need to be dealt with in a professional manner. Join this workshop to find out how to follow correct procedures and ensure you stay within legal guidelines.
Return from the course fully confident and be able to:
- Understand the process of Disciplinary and Grievance Management
- Role of investigations
- Rules of natural justice
- Who can attend meetings
- Potential outcomes
- Implications of non-robust decisions
Presented by Inspired Vision
Emergencies can and do happen, anywhere and anytime. Our Emergency First Aid course will provide delegates with essential basic life-saving first aid skills and compliance to the Health & Safety (First Aid) Regulations.
This course is nationally accredited and a certificate is included.
This one day course is designed to give you a better
understanding of manual handling techniques and the
legislation surrounding them.
The training is designed to ensure that you are given the maximum possible practical training relevant to your role in the workplace.
This course is nationally accredited and a certificate is included.
This course will show you how to build a compelling presentation or deliver a persuasive pitch to impress your audience whether to one or one thousand. You will be able get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers.
Whether presenting one-to-one at a meeting or standing in front of a room of business professionals, the three key methods to making your presentation brilliant are: preparation, preparation, and preparation, and this course will help you do exactly that.
Delegates will learn how to:
• Effectively prepare for their audience
• Build a compelling and original presentation
• Confidently project themselves
• Engage their audience for maximum impact
• Recognise the need for positive body language
• Manage their presentation space
The course will cover different presentation styles and provide an overview on the most common presentation tool, PowerPoint.
Presented by KBW Associates
Microsoft Word can be used to create just about any kind of business document, including company reports, proposals and plans. Your employees can become more organised and help your business build a library of documents, such as invoices, statements, receipts, memos and agendas. This course will help staff understand and brush up on their word processing skills, so that they can work more efficiently.
The course will cover:
• Using Microsoft Word to format, edit and produce text–based documents
• Creating mail merged documents
• Paragraph and font formatting
• Using tables and graphs
Thanks to funding from the Liverpool City Region Combined Authority's Adult Education Budget we are pleased to be able to offer this course at a reduced cost.
The ‘Coaching For Leaders’ one day workshop is a highly participative, fun and practical course designed to provide you with a range of tools and skills necessary to be an outstanding coach.
This one-day workshop is for leaders, managers, mentors and individuals (both new to role and experienced managers requiring a refresher) who are keen to learn and implement the skills required to be an outstanding coach.
By the end of this workshop delegates will be able to:
- Articulate how important coaching is to the role of the leader and how it supports colleagues
- Understand what makes a productive coach by developing your individual coaching style
- Learn how to give effective feedback using the AID (Action, Impact, Desired Outcome) model
- Appreciate how ‘Flexing’ your communication style can improve your coaching methods
- Understand the TICK coaching model (Trust, Impact, Choices, Kick-off) and how to use it for behavioural and skills development
- Practise your coaching and feedback skills with live business issues
Presented by Matt Carroll
Emergencies can and do happen, anywhere and anytime. Our Emergency First Aid course will provide delegates with essential basic life-saving first aid skills and compliance to the Health & Safety (First Aid) Regulations.
This course is nationally accredited and a certificate is included.
Microsoft Powerpoint is the most widely used presentation software in the world. Your employees can use Microsoft Powerpoint to update their presentation skills and the software can help with a range of other jobs as well. Whether you’re getting ready to present financials or give an end of year review, Microsoft PowerPoint can help by creating a clean, visually engaging and information–rich presentation.
Delegates will learn how to:
• Create slides
• Use text boxes, shapes, images and drawing tools
• Create excellent transitions and animations
• Make a presentation flow using charts, graphs and tables
Negotiation is a method by which people reach a mutual agreement through a process of compromise. Successful negotiation is achieved by good planning; the appropriate use of power and the use of powerful tactics and techniques.
Having effective negotiation skills is becoming more and more important in a wide range of job roles. There are many situations where good negotiation skills are useful and occasionally essential.
Delegates will return from the course fully confident in their ability to:
• Understand the role of negotiation
• Prepare for every negotiation using a structured approach
• Use communication skills to good effect
• Have improved confidence when negotiating
• Recognise the other side's negotiation style
• Avoid common pit-falls
Whether you have to negotiate with customers, suppliers or colleagues, this course will help you to refine your communication skills and define negotiating strategies that will make you more effective.