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17 Jun
Using PowerPoint
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 Clickworks

Microsoft Powerpoint is the most widely used presentation software in the world. Your employees can use Microsoft Powerpoint to update their presentation skills and the software can help with a range of other jobs as well. Whether you’re getting ready to present financials or give an end of year review, Microsoft PowerPoint can help by creating a clean, visually engaging and information–rich presentation.

Delegates will learn how to:
• Create slides
• Use text boxes, shapes, images and drawing tools
• Create excellent transitions and animations
• Make a presentation flow using charts, graphs and tables

19 Jun
Using Word
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 Clickworks

Microsoft Word can be used to create just about any kind of business document, including company reports, proposals and plans. Your employees can become more organised and help your business build a library of documents, such as invoices, statements, receipts, memos and agendas. Using Word will help staff understand and brush up on their word processing skills, so that they can work more efficiently. The course will cover:

• Using Microsoft Word to format, edit and produce text–based documents
• Creating mail merged documents
• Paragraph and font formatting
• Using tables and graphs

20 Jun
Food Safety
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 St Helens Chamber

From this course you will learn the importance of food safety and knowledge of the systems, techniques and procedures involved. You will also learn how to control food safety risks and develop the confidence and expertise to safely deliver quality food to customers.

This course is nationally accredited and a certificate is included.

24 Jun
Using Outlook
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:00 Clickworks

Learn to make the best use of email software to safely and securely send, receive and store messages. On completion of this course you will be able to understand and use a range of basic e-mail software tools.

Delegates will learn how to:

• Use e-mail software tools and techniques to compose and send messages
• Attach files to e-mail messages and send
• Identify how to stay safe and respect others when using e-mail
• Use an address book to store and retrieve contact information
• Follow guidelines and procedures for using e-mail
• Identify when and how to respond to e-mail messages
• Identify what messages to delete and when to do so
• Organise and store e-mail messages
• Respond appropriately to common e-mail problems

25 Jun
Emergency First Aid
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 St Helens Chamber

Emergencies can and do happen, anywhere and anytime. Our Emergency First Aid course will provide delegates with essential basic life-saving first aid skills and compliance with the Health & Safety (First Aid) Regulations.

This course is nationally accredited and a certificate is included.

26 Jun
Effective Communication & Motivation Skills
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 St Helens Chamber

This seminar is designed to help individuals who are in a Leadership or Management position understand the factors that may affect performance and motivation in the workplace. It looks at effective communication and how this can impact motivation levels and performance.

Delegates will develop an awareness and understanding of:
• The importance of effective communication in management
• How effective communication can impact on motivation and performance levels
• The factors that may affect performance and motivation of your staff
• An awareness of the theories of motivation and how these are relevant to your workplace

28 Jun
Meet the Apprentice
FREE
08:30 - 11:00 St Helens Chamber

Are you looking for extra help at your business? Have you considered taking on an Apprentice? Come along to see the high calibre of young people who are looking for work. The informal events provide an efficient and convenient way for you to meet some of the best local young job seekers.

For further information on our Apprenticeship Programme
please email the Workforce Development team workforce@sthelenschamber.com or phone 01744 742333.

02 Jul
Risk Assessment
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 St Helens Chamber

This seminar is designed to help improve the workplace culture for occupational health and safety by enabling delegates to understand the basic principles of risk assessment. It is suitable for anyone in a work environment as it raises delegates’ ability to risk assess for their business activity.

This course is nationally accredited and a certificate is included.

03 Jul
Effective Negotiation Skills
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 St Helens Chamber

Negotiation is a method by which people reach a mutual agreement through a process of compromise. Successful negotiation is achieved by good planning, the appropriate use of power, the use of powerful tactics and techniques.

Having effective negotiation skills is becoming more and more important in a wide range of job roles. There are many situations where good negotiation skills are useful and occasionally essential.

Delegates will return from the course fully confident in their ability to:
• Understand the role of negotiation
• Prepare for every negotiation using a structured approach
• Use communication skills to effect
• Have improved confidence when negotiating
• Recognising the other side's negotiation style
• Avoid common pit-falls

Whether you have to negotiate with customers, suppliers or colleagues, this course will help you to refine your communication skills and define negotiating strategies that will make you more effective.

03 Jul
Converting Website Visitors into Leads
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Clickworks

Getting potential customers to your website can be expensive. Whether your business uses SEO, Pay Per Click ads, leaflet drops or print advertising, bringing customers to your door costs money.

If your website isn’t converting visitors into customers, then a significant portion of your advertising spend will be wasted. During this seminar we will identify some of the main reasons why visitors leave websites and our top tips to ensure your website converts as many visitors as possible.

Delegates will have a clear knowledge of how to evaluate, test and analyse their website along with how website users interact with their site. By understanding these key principles, attendees will be armed with the knowledge that will see them able to
make alterations to their website, analyse and test increased levels of conversions and ultimately end up with a website that has a higher conversion rate than the standard 1-2%.

Presented by Search Online Marketing


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