Emergencies can and do happen, anywhere and anytime. This training is practical and shows what to do in an emergency. Aimed at the workplace, first aid skills are equally important at home or out and about.
This course is nationally accredited and a certificate is included.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333
This interactive half day session will show you exactly how to make the most of popular social media platforms, such as Facebook, LinkedIn and Twitter, to achieve your marketing objectives. This session is targeted at those who are new to social media. This seminar puts you in control and demonstrates how to engage with customers for maximum business impact via social media.
• Understand how social media fits with your communications plan
• Find out how to use social media to research your market
• Develop an understanding of the tools
available to manage social media campaigns
• Use social media to make contact with potential clients and business contacts
• Understand the dos and don’ts of implementing social media marketing.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333
This one day course is designed to give you a better understanding of manual handling techniques and the legislation surrounding it. The training is designed to ensure that you are given the maximum possible practical training relevant to your role in the workplace.
This course is nationally accredited and a certificate is included.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333
This seminar aims to develop knowledge in the key areas that are required to promote and support good customer service. It can also contribute to the development of key skills in communication, working with others and problem solving. Improve job satisfaction in your customer care role while increasing your confidence when communicating with customers.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333
From this course you will learn the importance of food safety and the knowledge of the systems, techniques and procedures involved. You will also learn how to control food safety risks and develop the confidence and expertise to safely deliver quality food to customers.
This course is nationally accredited and a certificate is included.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333
Emergencies can and do happen, anywhere and anytime. This training is practical and shows what to do in an emergency. Aimed at the workplace, first aid skills are equally important at home or out and about.
This course is nationally accredited and a certificate is included.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333
This course is a vocationally related qualification that is designed to give you knowledge and understanding of the basic principles of health and safety, hazards that can arise and some of the protection available against those hazards.
This course is nationally accredited and a certificate is included.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333
Bring your website into the 21st century with an engaging blog that search engines will love!
This seminar will teach you how to choose interesting topics and create content that will see your website receive more traffic. It doesn’t stop there, it will also cover our top tips for turning these new visitors into enquiries.
During this seminar you will learn how to make visitors consistently return to your website and choose engaging topics that can be shared on social media channels. Attendees will also learn sought after tactics showing how to maximise their blogging efforts to gain powerful backlinks and a higher domain authority.
When done correctly, blogging can take your website to page one on search engine results, portray your company as an industry leader, as well as building loyalty and trust with your website visitors and customers.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333
Is there ever anything positive to say about Complaints? Definitely!
Complaints are often passed from pillar to post within organisations and often not really taken seriously. However, there is so much that can be learned from them. Service improvements, staff development and customer experience to name just a few areas that can benefit from managing them well. We needn’t be afraid of complaints at all. It’s how we handle them and what we learn from them that is really important.
By the end of this programme participants will have:
• An understanding of where complaints fit in to the wider customer service experience
• An understanding of what procedures and processes should be put in to manage their own complaints
• Experience of discussing sample case studies based on real life situations
• Ideas of how they can practically apply what has been learned into their working environment
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333
Presented by DJS Management Solutions
If you are looking to step into management or team leadership or have just taken on this type of role, this seminar will introduce you to the facets of being a successful leader in the workplace. You will develop an awareness of leadership & management theories.
'Skills for Growth' funding is available for this seminar, which can highly subsidise the cost of the seminar for SME businesses. For more information please contact the Workforce Development Team on 01744 742333
