Events

This one day course is designed to give you a better
understanding of manual handling techniques and the
legislation surrounding them.

The training is designed to ensure that you are given the maximum possible practical training relevant to your role in the workplace.

This course is nationally accredited at Level 2 and a certificate is included.

This two day accredited Introduction to First Aid for Mental Health is designed to help individuals obtain an understanding of mental health, as well as useful skills to spot the illness.

The role of a first aider from mental health is to provide basic mental health support or to be the first response to someone in need, usually in the workplace. The first aider for mental health is not clinically qualified to assess, diagnose or treat mental ill health but they will know the basic tools to listen to individuals who require first response support for the mental health.

The course will cover:
• Understand mental health and wellbeing
• Understand how mental ill health affects the experience of individuals
• Understand the mental health continuum
• Understand ways to self-manage own wellbeing
• Understand the principles of first aid for mental health
• Know how to recognise mental ill health in self and others
• Understand how to support mental wellbeing in the workplace • Understand how to promote a mental wellness culture in the workplace
• Understand the importance of resilience and protection of self for first aiders for mental heal

Training your employees on how to use Microsoft Excel can improve your business options, as well as improving productivity, by learning the best short-cuts and formulae to use in different situations. Microsoft Excel can help your business when managing human resources, performance reporting, and operations management, by allowing staff to store information, analyse and report.

The course will cover:

• Creating spreadsheets

• Data entry

• Text and number formats

• Basic mathematical functions

• Editing cells

• Basic data analysis skills through sorting and filtering

• Using formulae to analyse data

• Making your spreadsheet secure 

Thanks to funding from the Liverpool City Region Combined Authority's Adult Education Budget we are pleased to be able to offer this course at a reduced cost.

For more information or to reserve your place call 01744 742091 or email events@sthelenschamber.com.

Business owners are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That is why, to really give a business focus on growth, development of a Strategic Plan is an absolute necessity. Creating a strategy for growth and developing the processes that support it, prioritises the business’s activities on delivering specific desired outcomes and provides an effective framework for positive change.

A strategy provides a living and breathing template for running a business and engaging everyone involved to achieve common goals and objectives. The seminar will start by considering definitions of strategy, tactics, vision and mission statements. In addition, the importance of making targets ‘SMART’ will be emphasised.

A workbook provided on the day will take attendees through the no-nonsense Business Doctors Strategic Planning Process.

• A framework for making informed decisions
• A robust basis for more detailed planning
• Clarity when explaining the business to others to inform, motivate and involve
• Benchmarking and performance monitoring
• Positive stimulus for change and a clear focus for growth
• A plan of action for implementing a new strategy By the end of the seminar:
• Attendees will understand what defines a strategy and why goals and targets should always be SMART.
• They will understand the importance of a Strategic Plan and have a process and structure for developing one.
• An overview strategy for their business will be introduced on the day and can be developed further after the seminar.

This seminar gives an overview of the discipline and grievance procedure but focuses on where Supervisors, Team Leaders and First Line Managers should be getting involved – at the informal and verbal stages of the process.

We take an interactive approach to encourage delegates to consider their own roles and responsibilities within the discipline and grievance framework.

This course is for Supervisors, Team Leaders and First Line Managers. At the end of the training the delegates will be able to successfully:
• Identify the key stages of Discipline and Grievance procedures • Recognise when to “Nip it in the Bud”
• Carry out initial informal verbal interviews regarding conduct and capability issues using a wide range of key communication and interpersonal skills
• Keep accurate records of any Discipline and Grievance issues they have been involved in working with the documentation and support provided.