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14 Dec
Using the Internet
FREE
09:30 - 16:00 Clickworks

The interent is a vital tool for any business. Your employees may use the web for everything from purchasing products to getting in touch with potential new clients.

This course will help your staff understand the internet; not only will they be able to communicate with a wider variety of people but they will also have access to an endless amount of information.

This course will cover the following subjects:

  • Connecting to the internet
  • Using browser software to navigate web pages
  • How to search for information on Google
  • Understanding the need for safety and security when working online
07 Jan
Risk Assessment
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Liverpool & Sefton Chambers of Commerce

This qualification is designed to help improve the workplace culture for occupational health and safety by enabling delegates to understand the basic principles of risk assessment. This seminar is suitable for anyone in a work environment as it raises delegates’ awareness of the concept of risk assessment.

This course is nationally accredited and a certificate is included.

08 Jan
Business Breakfast
Members: FREE
Non-members: £20.00 + VAT
07:45 - 09:15 St Helens Chamber

Our Business Breakfasts provide an opportunity for you to meet for an informal breakfast with other local member businesses, to promote your business, be inspired by guest speakers and share advice and ideas.

Networking is one of the best ways of gaining new contacts and building business relationships. All types of businesses attend, from start-ups to long-standing companies.

08 Jan
Converting Web Visitors into Leads
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Liverpool & Sefton Chambers of Commerce
Getting potential customers to your website can be expensive. Whether your business uses SEO, Pay Per Click ads, leaflet drops or print advertising bringing customers to your door costs money.

If your website isn’t converting visitors into leads then a significant proportion of your advertising spend will be wasted. During this course we will identify some of the main reasons why visitors leave websites and our top tips to ensure your website converts as many visitors as possible.
08 Jan
Manual Handling
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 St Helens Chamber

This one day course is designed to give you a better understanding of manual handling techniques and the legislation surrounding it. The training is designed to ensure that you
are given the maximum possible practical training relevant to your role in the workplace.

This course is nationally accredited and a certificate is included.

Awarding Body: Highfield

09 Jan
How to Achieve Great Customer Service
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Liverpool & Sefton Chambers of Commerce

This seminar will provide the key underpinning knowledge required to promote good customer service. It will also support the development of key skills in communication, working with others and problem solving, leading to greater job satisfaction in your customer care role.

Delegates will return from the course able to:

  • Understand the importance of the provision of good customer service
  • Identify customer and organisational needs and expectations in respect of service levels
  • Identify the differences between strong and weak customer care
  • Recognise how to present a professional image
  • Identify techniques for communicating positively verbally and non verbally
  • Identify the techniques used to handle customer complaints
09 Jan
Using Word
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 Clickworks

This one day seminar has been created to improve basic knowledge and skills in Microsoft Word. Whether you have limited experience of Microsoft Word or none at all this course will assist you in acquiring the skills to improve your confidence and be of benefit to you in the workplace.

Delegates will learn how to:
• Enter, edit and combine text and other information accurately within word processing documents
• Structure information within word processing documents
• Use word processing software tools to format and present documents

10 Jan
Social Media Marketing for Business
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 Liverpool & Sefton Chambers of Commerce
This seminar will help you to achieve better brand awareness, enhanced customer service and a deeper engagement with potential customers, broadening your reach amongst your target audience.

With an ever-growing list of social media platforms including Facebook, Instagram, Twitter, Pinterest, LinkedIn and more it can seem like a never-ending task. This course will look at which social media channels perform best for business and how to leverage your time to ensure maximum engagement for minimum effort.
11 Jan
Health and Safety
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 16:30 Liverpool & Sefton Chambers of Commerce

 

This course is a vocationally related qualification that is designed to give you knowledge and understanding of the basic principles of health and safety, hazards that can arise and some of the protection available against those hazards.

This course is nationally accredited and a certificate is included.

14 Jan
Fire Safety
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 16:30 Liverpool & Sefton Chambers of Commerce

This course is designed to develop basic fire safety awareness and competency in specific fire safety roles such as fire wardens, marshals or stewards. Learn how

to ensure legal compliance, how to protect people and premises, and develop confidence in your emergency team.

This course is nationally accredited and a certificate is included.


Thank you for your enquiry. We will get back to you as soon as possible.

Find out more about how St Helens Chamber can help you