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28 Jan
Effective Communication & Motivation Skills
Members: £80.00 + VAT
Non-members: £130.00 + VAT
09:30 - 13:00 St Helens Chamber

This seminar is designed to help individuals who are in a leadership or management position understand the factors that may affect performance and motivation in the workplace. It looks at effective communication and how this can impact motivation levels and performance.

 

Delegates will develop an awareness and understanding of:

 

• The importance of effective communication in management

 

• How effective communication can impact on motivation and performance levels

 

• The factors that may affect performance and motivation of your staff

 

• An awareness of the theories of motivation and how these are relevant to your workplace

02 Feb
The Future of the UK/EU Trade Relations: UK EU Customs & Borders
Members: FREE
12:00 - 13:00 Webinar

Join the British Chambers of Commerce as we explore through our Year of Trade Programme how the border between the UK and the EU has been working to date.  We will look at key issues for businesses to be aware of and how things will and should evolve and improve.

Speakers:

  • James Martin, BCC (Chair)
  •  Liam Smyth (Director Trade Facilitation, British Chamber of Commerce)
  • Daniel Dalton (CEO, The British Chamber of Commerce in EU/Belgium)
  • Tom Smith (Director, Border and Protocol Delivery Group)
08 Feb
Child Development in Early Years
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 16:30 St Helens Chamber

This course is designed to help delegates understand the stages of child development from birth to seven years. This will include looking in to the physical, emotional and social developmental areas, and the development of language.

During this course delegates will learn how these areas can be assessed and observed holistically. Delegates will gain knowledge on:
• The main stages of child development
• Influences that affect a child’s development
• The effects children’s transitions have on development

The course is geared for practitioners already working in early year’s settings who want more knowledge on this subject, including Early Years Apprentices.

09 Feb
Virtual Business Breakfast
FREE
08:00 - 09:00 Remote Networking

There is no time better than now to work on building your network to Restart, Rebuild and Renew your business success.

Our online Business Breakfast is a great opportunity to promote your business, raise your profile and talk to meet like-minded professionals online.

 Chamber Members are invited to have the opportunity to host a discussion group. To express your interest in hosting a discussion at this or a future event, please email events@sthelenschamber.com

This event is free for Chamber Members. Not a member? Try your first event for free and talk to us about Membership!

For more information call 01744 742028 or email events@sthelenschamber.com

09 Feb
Introduction to Digital Marketing
FREE
09:30 - 15 Feb 16:00 Distance Learning

This course has been designed to give you an overview of current digital marketing techniques. Digital marketing is used in a wide variety of sectors, and many job roles now have responsibility for promoting a business not just the advertising and marketing department. You will gain an insight into marketing trends and develop your skills that are highly sought after by many employers.

To complete this course you should have previous experience of using computers and a good understanding of areas such as file management and internet browsing.

This course is delivered over 3 full days at the Chamber's main building. Times are 9.30am-4.00pm.

COURSE CONTENT IS:

This course will cover the following areas:

  • Digital Marketing Principles – the role of digital marketing
  • Digital Marketing Platforms – How different digital marketing platforms can be used to promote products and services
  • Social Media Marketing – How social media used to promote products and services
  • Search Engine Marketing – SEO and Paid Search marketing
  • The Effects of Digital Marketing – How to evaluate the effects of digital marketing
  • Website Best-Practice – How to create your own website and improve its performance

For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org

10 Feb
Effective Time Management
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 St Helens Chamber

Are you and your staff making best use of time? In the current climate no-one can ignore staff efficiency. You need everyone to have the knowledge and techniques to improve their time usage and organisational skills.

We take an interactive approach, using a variety of teaching models including lecturer input, individual and group exercises to draw attention to common organisational weaknesses; identify major areas to review and clarify personal objectives.

Recommended for anyone who needs to be more in control of their own time both at work and at home.

At the end of the course the delegate will be able to successfully:
• Complete a personal action plan
• Identify the personal and commercial benefits of time management
• Evaluate their own working patterns
• Identify opportunities for improved time management using the documentation and support provided.

15 Feb
Microsoft Office Essentials
FREE
09:30 - 23 Feb 16:00 Distance Learning

Are you interested in developing your digital knowledge and skills?

This course will provide you with updated skills and abilities needed to build on existing knowledge, motivate further learning, and improve your employability in a wide range of fields and industries.

To complete this course you will need to have some working knowledge of Microsoft Office packages.

This course is delivered over 5 full days at our Clickworks building. Times are 9.30am-4.00pm.

AVAILABLE UNITS ARE:

Microsoft Word

Most employers expect employees to have Microsoft Word skills, and it's probably the most universally-consumed programme in businesses around the globe. Microsoft Office Essentials will help you understand and brush up on your word processing skills, so that you can develop skills and confidence you need to progress in your work and personal life. You will cover:

  • Using a software application designed for formatting, editing and production of largely text-based documents.
  • Creating mail merged documents
  • Paragraph and font formatting
  • Using tables and graphs

Microsoft Excel

Microsoft Excel is perhaps the most important computer spreadsheets programme used in the workplace today. As a result, many employers expect employees to have a working knowledge of the software. Learning how to use Microsoft Excel can improve your employment options, as well as improving your productivity by learning the best shortcuts and formulae to use in different situations. You will cover:

  • Creating spreadsheets
  • Data entry
  • Text and number formats
  • Editing cells
  • Basic data analysis skills through sorting and filtering

Microsoft PowerPoint

Microsoft PowerPoint is the most widely used presentation software in the world. The software is designed to help people to create a clean, visually engaging and information-rich presentation. On the Microsoft Office Essentials course you will learn skills and knowledge to operate and develop your own presentation through Microsoft PowerPoint. You will cover:

  • How to create slides
  • Using text boxes, shapes, images and drawing tools
  • How to create excellent transitions and animations
  • How to make a presentation flow using charts, graphs and tables

Improving Productivity Using IT

Computer software systems are all around us, and we use them a lot. knowing which systems to use for various tasks can help you work more effectively. This course can help you understand different IT tools, and provide a quick refresher on software you may not have used for a long time. You will cover:

  • Choosing the appropriate IT systems and software to meet requirements.
  • Using IT systems and software efficiently to complete planned tasks.
  • Reviewing the selection and use of IT tools to make sure that tasks are completed.

On successful completion of the course learners will achieve the City & Guilds Level 1 Award for IT User.

For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org

15 Feb
The Future of the UK/EU Trade Relations: NI/GB Border
Members: FREE
13:30 - 14:30 Webinar

Join the British Chambers of Commerce through our Year of Trade Programme as we look at the specific requirements, issues and opportunities around the Northern Ireland border with Great Britain.

Speakers:

  • James Martin, BCC (Chair)
  • Brendan Martin (International Trade and Customs Advisor, Northern Ireland Chamber of Commerce & Industry)
  • Aodhán Connolly (Director of the Northern Ireland Retail Consortium)
17 Feb
Level 2 Digital Marketing for Business
FREE
09:30 - 24 Feb 16:00 Distance Learning

This course has been designed to enhance your understanding of digital marketing, and provide you with the knowledge to create your own social media and SEO strategy. Digital marketing is used in a wide variety of sectors, and many job roles now have responsibility for promoting a business not just the advertising and marketing department.

This qualification will aim to introduce you to the concepts of digital promotion that can be used in a business setting.

To complete this course you should have previous experience of using computers and a good understanding of areas such as file management and internet browsing, along with some experience of digital marketing.

This course is delivered over 4 full days. Times are 9.30am-4.00pm.

The course will cover:

  • Digital promotion for business – In this unit you will gain a broad overview of digital marketing and investigate a range of digital promotional activities, such as email marketing, social media and SEO.
  • Search engine optimisation for business – You will gain a summary of the purpose of SEO, and how it can be used to increase online traffic for a business. This will include designing an SEO strategy for a business.
  • Social media – You will research how to use social media channels to engage with different audiences, and will create your own online identity for business.

On successful completion of the course learners will achieve the NCFE Level 2 Award in Digital Promotion for Business.

For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org

 


26 Feb
Effective Negotiation Skills
Members: £65.00 + VAT
Non-members: £99.00 + VAT
09:30 - 13:00 St Helens Chamber

Negotiation is a method by which people reach a mutual agreement through a process of compromise. Successful negotiation is achieved by good planning; the appropriate use of power and the use of powerful tactics and techniques.

Having effective negotiation skills is becoming more and more important in a wide range of job roles. There are many situations where good negotiation skills are useful and occasionally essential.

Delegates will return from the course fully confident in their ability to:
• Understand the role of negotiation
• Prepare for every negotiation using a structured approach
• Use communication skills to good effect
• Have improved confidence when negotiating
• Recognise the other side's negotiation style
• Avoid common pit-falls

Whether you have to negotiate with customers, suppliers or colleagues, this course will help you to refine your communication skills and define negotiating strategies that will make you more effective.


Thank you for your enquiry. We will get back to you as soon as possible.

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