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Customer Service Skills

14th November 2018
09:30 - 16:30
St Helens Chamber
Description

Looking for a job in retail? Hospitality? Customer service?

This FREE course is perfect for anyone looking for a job in a customer facing role that wants to learn the skills and gain an accredited qualification to do it.

Throughout the course you will learn: How to deliver good customer service, different communication methods and how to effectively deal with customer queries, problems and complaints.

Learning new skills or just updating the ones you already have, can be key to ensuring your success in the workplace. Please arrange to speak to one of our guidance advisers for more information about any of our courses and to discuss your personal career plan.

For further information about this course contact Starting Point on 01744 698800 or email info@thestartingpoint.org

FREE
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