Request for Quotation – EPOS System Tailored to DIY & Hardware – Liverpool

Ref LGH125
Expression of Interest closing date 20170303
Overview

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Requirement

We need an EPOS system specifically tailored to DIY and Hardware. The system not only needs to manage large products with bar codes but also individually sold screws, nuts and bolts. We need it to be installed well, thorough staff familiarisation on operation and easy to use.

We are a busy shop with few staff members. Some staff are not computer literate and may struggle to use a complicated system. We would also like to have an on line presence to be competitive, offering our customers on line shopping at Howells DIY via our website. We want to be able to phase in products. To start with a few items and build on this. Below are the main key features that we would like to incorporate and feel are important for the growth and professionalism of our business. 

A fast, easy to operate system to ensure speed at point of sale. A touch screen system might be better. 
Trade Account customer system including sales, invoicing and statements. 
Create staff and Trade discounts. 
Stock control. 
Stock orders. 
Creating customer deliveries. 
The setup of Howells DIY online shopping. 
Product information, pricing and images transferred directly to our website. 
Secure on line purchasing payment system. 
Good support and maintenance with an internal management.

Deliverable Timescale: February – May 2017
Indicative Budget £3,000 – £10,000

Deadline and Submission Proposals are required by Friday 3rd March 2017 either electronically or by post/in person to Emma Doubtfire, A & J Howells DIY Store, 232-240 Rake Lane, Wallasey, Wirral, CH45 1JR / info@howells-diy.com

This work is part funded though the European Regional Development Fund