Design and Development of Automated Appointment Booking System – Timberwise (UK) Ltd

Ref GH51083
Expression of Interest closing date 20180808

Design and Development of Automated Appointment Booking System

Business Name: Timberwise (UK) Ltd

Please click here to view full RFQ document

Ref: GH51083

Description of services required:

We provide property care services for domestic building preservation and commercial building preservation from basement waterproofing and dry rot/wet rot to damp, rising damp, damp proofing and woodworm.

We are looking to work with a specialist IT consultant/consultancy to help us develop and integrate an automated web-based appointment booking system to help us improve the efficiency of our customer onboarding process.

The system will need to have the following functionality:

• Capture enquiry (Existing/New Customer)
• Address/Postcode Lookup
• Maintain Customer Record
• Retrieve enquiry
• Make payment via API to SagePay
• View schedule
• Appointment calendar/schedule
• Complete survey
• Send reminder SMS/email to client
• Capture Quote
• Export financial information to Sage 200 via csv file

Closing Date: 5pm on Wednesday 8th August 2018

This project is part funded by the European Regional Development Fund