Qualifications
2 Results
Customer Service (Level 2 Diploma)
- Level 2
- Course
- Customer Service
- 12-18 months
Students work towards improving their ability to follow procedures and implement policies.
Customer Service (Level 3 Diploma)
- Level 3
- Course
- Customer Service
- 12-18 months
This course is grouped around four core themes; impression and image, delivery, handling problems, and development and improvement.