Qualifications

2 Results

Customer Service (Level 2 Diploma)
  • Level 2
  • Course
  • Customer Service
  • 12-18 months
Students work towards improving their ability to follow procedures and implement policies.
Customer Service (Level 3 Diploma)
  • Level 3
  • Course
  • Customer Service
  • 12-18 months
This course is grouped around four core themes; impression and image, delivery, handling problems, and development and improvement.