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Sister act is a booming beauty business

Sisterd Karen Maloney and Tricia Ackers combined their skills in
accountancy and beauty therapy to set up in business together.
Now, just seven years later, the pair have two beauty salons called
Renaissance, employ 15 people and have picked up a clutch of awards.

Earlier this year Tricia was short-listed in the Chamber’s Entrepreneur of the Year Award, while salon receptionist Emma Carter was a finalist in the ‘Most Helpful Receptionist’ category. Tricia has also been named ‘Best Beauty Therapist in the UK’
by Professional Beauty magazine.

The sisters went into business in 1999 when Tricia took over an established beauty salon in Prescot that she had previously managed.

“The owner of the salon had retired and it seemed like a natural progression for Tricia to take it over as she had managed it and is a qualified beauty therapist,” explained Karen. “I had a background in accountancy and had been working as a personnel manager when I had a baby and was looking to work part-time.

“We decided to go into business together as we get on well and could bring our different strengths to the business.”

Karen has since had a second child and works flexibly, complementing her sister’s hands-on role. The Prescot salon is staffed mainly by part-time employees and the sisters try to be as flexible as possible.

Specialising in facials, manicures, pedicures and anti-ageing facial treatments, the sisters launched their second business in College Street, St Helens, two years ago after identifying a gap in the market for a salon offering more professional treatments.

“The business has exceeded all expectations and we are now concentrating on building up our St Helens salon,” added Karen. “Tricia is undergoing lots of training to enable her to train staff ourselves and she has recently achieved her NVQ Assessor
qualification.”

Renaissance has also been recognised as a provider of Dermalogica skin care range, being awarded ‘Premier Platinum Dermalogica Salon in the North West’ while the skills of therapist Leanne Johnson have also been officially recognised. Karen and Tricia have benefited from ongoing support from the Chamber since setting up in business.

“The help and support we have received from the Chamber has been invaluable and the networking opportunities have been terrific,” added Karen.


Read success stories about

Moore and Buckle
AC Robinson & Associates

 







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